Hospital Policies - Please review our appointment, payment, and patient arrival policies before coming into the hospital.

Appointment Policy

To allow ample time for all patients and scheduled surgical and dental procedures, we operate by appointment with the exception of emergencies. Emergency cases shall always receive top priority, which is why occasional appointment delay is inevitable. Please realize that we make a sincere attempt to see each client on time.

Payment Policy

We require full payment at the time that services are rendered. For your convenience, we accept Visa, MasterCard, Discover, debit cards, and cash.

Patient Arrival Policy

For the safety of all animals in our care, we require that all vaccinations be up to date.

Even though we make every effort to make our patients feel comfortable during visits, they may be a little uneasy about new people, new surroundings and other pets. For your protection and that of others, all dogs must be on a leash and properly controlled while in the waiting area or exam rooms. All cats must be presented in an appropriate cat carrier or on a leash.

Canterbury Animal Hospital